Important: Due to planned ESO IT maintenance, you might experience disruption of services between Saturday 25 October 2014 at 08:00 CEST/03:00 CLST and Sunday 26 October 2014 at 24:00 CET/20:00 CLST. You may not be able to access the User Portal, P2PP server, and other online services during this period. All services will become available by Monday 27 October 2014.

We apologize for the inconvenience caused.

Phase 2 Waiver Requests and Programme Change Requests

Phase 2 Waiver Requests

To ensure the observing efficiency and flexibility of Service Mode observing, ESO has implemented a number of rules, procedures and limitations on programmes scheduled for Service mode. Typically, these have to do with OB construction, observing strategy, or instrument modes available.

In some special cases it is possible to admit some justified exceptions to these rules with a reduced operational impact. However, it is necessary that the exceptions have been reviewed and authorized by ESO well in advance. The Phase 2 Waiver Request procedure is the channel to make this possible.

Instrument independent conditions where a Phase 2 Waiver Request is needed

  • OBs that will take longer than one hour to execute (except AMBER observations with more than one spectral band).
  • Concatenated OBs prepared with P2PP3 that will take longer than one hour to execute (except CRIRES observation of science and telluric concatenated OBs which can be as long as 1.5 hour). Please note that justifications based on the reduction of execution overheads cannot be accepted, as sequences of OBs decrease the flexibility of Service Mode observing and thus the operational efficiency of the telescopes.
  • OBs that contain multiple instrument configurations. As an exception, multiple broad-band filters in a single OB can normally be allowed without a waiver, and for FORS2 up to two interference filters may be used in a single OB without a waiver. For CRIRES, OBs with multiple grating settings can be submitted without the waiver
  • Delayed submission of Phase 2 material needed. This is admissible only under exceptional circumstances justified by scientific reasons, such as the need to wait for the outcome of another observing run before preparing the OBs. Users whose schedule prevents them from submitting their Phase 2 package by the due date are strongly encouraged to find a collaborator who can do it, rather than submitting a waiver request, as ESO cannot guarantee the prompt review and validation of Phase 2 packages submitted after the Phase 2 deadline.
  • The time interval between succeeding time-linked OBs is < 1hr.

Submitting Phase 2 Waiver Requests

Waiver requests should be sent to The Subject line of your e-mail should contain only your ESO Observing Run ID. For example:

Subject: 091.A-0123(B)

All Phase 2 procedure waiver requests must be approved by ESO before Phase 2 package submission. Since a Waiver Request can take up to one week to process, please make sure to submit more than one week before the Phase 2 deadline. Waivers received less than five working days before the submission deadline will normally be rejected.

All waiver requests should include:

  • what technical requirement you wish to override
  • a brief (one paragraph) technical and/or scientific justification

Programme Change Requests

The contents of the Phase 2 package must closely follow the project as described in the Phase 1 observing proposal (see Service Mode Policies. Any significant deviations from the approved programme (e.g. new targets, new instrument, new/different observing modes, etc.) must be approved by ESO before the Phase 2 submission process is completed. All approved run change requests should be summarized in your README file. Please note that change requests must imperatively be submitted, together with a scientific justification, through the dedicated web form.

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