Data Reduction Frequently Asked Questions
I have a problem with the HAWK-I pipeline. What should I do?
Please contact ESO via the website https://support.eso.org. In your report please include as many details as available to describe the problem you are having, if possible including:
- what you are trying to do (i.e. what recipe is failing)
- in what way the problem is appearing (including any/all error statements encountered)
- what pipeline version number you're working with
- what operating system you are working with
- anything else you might think to be of help in diagnosing/resolving the problem.