Results of the User Support Department Feedback Campaign

Published: 26 May 2014

The User Support Department (USD) would like to thank all those Principal Investigators and their Phase 2 delegates who filled in the on-line User Satisfaction Survey. As of mid-March 2014, 155 responses were received from our targeted campaign. We have contacted, when possible, those respondents who provided detailed comments. A summary report of the User Satisfaction Survey is now available.

The USD User Satisfaction Survey survey itself is always available on-line. Participating in the survey should take no more than 5-10 minutes, but please be aware that individual replies to points raised will be done only periodically. More prompt response can be obtained by emailing USD-help.