ESO Staff and Contact Information
D-85748 Garching bei München
Phone: +49 89 320060
Contact via E-Mail, Phone, and Support Form
Observing Support Services
Several teams provide support in regard to ESO's telescopes and instruments, e.g. support for observing proposal preparation and submission, observation scheduling, data flow operation, information service, maintain instrumentation manuals.
At ESO Garching
- User Support Department (USD)
is responsible for assisting users during the observing proposal preparation processes (Phase I and Phase II). The USD also maintains the Service Mode status reports, and provides assistance to Science Operations Teams on the mountains.
- Observing Programmes Office
At ESO La Silla
- La Silla Science Operations
provides assistance for the telescopes at the La Silla Observatory
At ESO Paranal
- Paranal Science Operations (PSO)
is responsible for the execution of the Observing Programmes on The Paranal Observatory.
Other International Contacts
Please note that the references below link to external sites and that ESO cannot guarantee the correctness of the information provided.