Getting Help¶
PyCPL and PyEsoRex 1.0 have undergone extensive testing without major defects showing up. Nevertheless, some issues may have slipped through. If you find an issue, please report it to help making PyCPL and PyEsoRex better.
Suggestions or contributions for improving PyCPL and PyEsoRex are also welcome at any time!
How to Provide Feedback¶
To report bugs and documentation issues, submit feature requests, and to get support for PyCPL and PyEsoRex please send an an email to the CPL team starting the subject with PyCPL: and PyEsoRex:, respectively.
Bug reports should contain the following information:
PyCPL version
PyEsoRex version (if applicable)
Python version
Operating system and version
Type of installation (system-wide, user, python virtual environment, local build, RPM, MacPorts, etc.)
If possible, the description how the issue can be reproduced.
Users who have access to the ESO JIRA ticket system are encouraged to create tickets for bug reports or feature requests, selecting
and the appropriate Issue type (Bug, Doc Bug, New Feature, or Improvement) in the dialog.