Getting Help¶
PyCPL and PyEsoRex 1.0 have undergone extensive testing without major defects showing up. Nevertheless, some issues may have slipped through. If you find an issue, please report it to help making PyCPL and PyEsoRex better.
Contributions and suggestions improving PyCPL and PyEsoRex are always welcome!
How to Provide Feedback¶
To report bugs and documentation issues, and to get support for PyCPL and PyEsoRex in general, please create a ticket at the ESO Operations Helpdesk.
Bug reports should contain the following information:
PyCPL version
PyEsoRex version (if applicable)
Python version
Operating system and version
Type of installation (system-wide, user, python virtual environment, local build, RPM, MacPorts, etc.)
If possible, the description how the issue can be reproduced.
Users who have access to the ESO JIRA ticket system (ESO internal and instrument consortia) are encouraged to create tickets for bug reports or feature requests, selecting
and the appropriate Issue type (Bug, Doc Bug, New Feature, or Improvement) in the dialog.
To submit feature requests, suggest improvments, or contribute to the project, please send an email to the CPL team starting the subject with PyCPL:.
