T A B L E O F C O N T E N T S 1 INTRODUCTION 7 1.1 PURPOSE 7 1.2 SCOPE 7 1.3 APPLICABLE DOCUMENTS 7 1.4 REFERENCE DOCUMENTS 7 1.5 ABBREVIATIONS AND ACRONYMS 7 1.6 GLOSSARY 7 1.7 STYLISTIC CONVENTIONS 7 2 PROBLEM REPORTING/CHANGE REQUEST 9 2.1 LOGIN INTO VLT SPR 9 2.2 VLT SPR SUBMIT 9 2.3 VLT SPR QUERY 10 2.4 CHANGE LOGIN PASSWORD 10 2.5 OVERVIEW ON THE SYSTEM 10 2.5.1 Basic workflow of the system 10 2.5.2 Fields on Submit page 11 2.5.3 Additional Fields on Query Page 11 2.6 NOTES 12 2.7 SUBMIT WITHOUT USING VLTSPR 12
